Dauphin North America warrants its seating to be free from defects in material and workmanship for as long as the original customer owns and uses the product under normal single-shift office conditions. If a product is defective, and if written notice of the defect is given to Dauphin North America within the applicable warranty period, Dauphin, at its option, will either repair or replace the defective part or product with a comparable component
or product.

This warranty does not apply to defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage or environmental conditions nor does it apply to "Customer's Own Materials". Any modifications to our products made by the purchaser, purchaser's employees or agents, voids this warranty. This warranty extends to all product shipped after June 15, 1998 which are used for normal office purposes and single-shift service. All claims under this warranty must be made by the original purchaser within 30 days of alleged defect. This warranty is the customer's sole remedy for product defect. No other expressed or implied warranty is provided. Dauphin North America is not responsible for any consequential, economic or incidental damages arising from any product defect. The Lifetime Warranty applies to all products, and parts except as noted: Seating Mechanisms - 10years; Foam, Dauphin Fabrics and other upholstery materials - 3 years; Fluid-Motion Backrest Cylinders - 5 years; Stacking & Side Chair Frames - 10 years.